Team Strategies and Tools to Enhance Performance and Patient Safety

TeamSTEPPS strategies and tools are designed to enhance team performance and patientsโ€™ safety across the healthcare system. Some elements of the TeamSTEPPS are used on a daily basis, like brief and debrief meetings, mutual support with the task assistance, and providing feedback to team members to improve team performance. The other useful TeamSTEPPS tools that could be effective on a daily basis are the SBAR technique, Call-Out strategy, and Check-Back tool (Buljac-Samardzic et al., 2020). The SBAR technique focuses the immediate attention on concerns about the patientโ€™s condition in the aspects of the situation, background, assessment, and recommendations. The Call-Out strategy helps with communicating several teammates simultaneously on the emergent situation while providing important information. The Check-back tool helps with the effectiveness of the communication between the teammates by double-checking that the receiver understands the information. The SBAR technique, Call-Out strategy, and the Check-back tool provide effectiveness in making the information clear and concise and ensuring that the information is heard and understood.

If I were a manager, I would keep using the TeamSTEPPS method as it includes simple and concise instructions available for everyone to understand, memorize, and use effectively in various urgent cases. The use of principle-based training provides great opportunities for team interventions in the context of improving team functioning and patientsโ€™ safety (Buljac-Samardzic et al., 2020). The study conducted in 2020 showed that the use of the TeamSTEPPS helps with the improvement of teamwork behaviors, communications, and leadership (Buljac-Samardzic et al., 2020). The TeamSTEPPS-based interactive workshops helped with the improvement of situation awareness, mutual support, and decrease of communication-related errors. The TeamSTEPPS method could be helpful to the manager as it makes the communication among the team more effective, and that is, in my opinion, one of the key aspects in the effectiveness of the team.

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